Privacy Policy

ICG is committed to protecting the privacy of the personal data of our employees, customers and any other parties with whom we have a business relationship and from whom we collect personal data. As a global company, we comply with privacy laws around the world, including the European Union’s General Data Protection Regulation. We also review pending global privacy laws on an ongoing basis. We protect our systems against information security threats and follow defence in depth, including measures designed to protect the secure availability, confidentiality and integrity of personal data in our possession. These measures include firewalls, intrusion detection and prevention systems, unique and complex passwords, encryption and email security.

Website privacy statement

ICG, collect and use personal data from visitors of our websites in accordance with the following statement (“Privacy Statement”). The Privacy Statement does not apply to any data ICG collects offline or through web or mobile sites that do not link to this Privacy Statement.

Types of Data Collection

If a user (“you”) sends a request through our website or through third parties’ facilitated software, you will know what information you provide because you will actively submit it to us.  For example, if you request ingredients and/or samples, register for e-mail alerts or webcasts, or if you receive commercial documentation from ICG, either via an ICG website or through third parties’ facilitated software, to enable the fulfilment of the request you will provide information such as your name, title, company, address, country, phone, fax, and/or e-mail.

ICG automatically receives certain information from your computer or mobile device, including but not limited to the activities you perform on our sites, or the activities you perform through third parties’ facilitated software, the type of hardware and software you are using (for example, your operating system or browser), information stored in cookies, IP address, access times, the web pages from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).

ICG uses tracking technology (“cookies”) on the ICG website or through third parties’ facilitated software, to customize and improve the site and for certain additional purposes including analysis of what information you are accessing or downloading and how you are interacting with that information after the download is completed.  Please refer to our Cookie Policy for details of the types of cookies ICG uses and the purposes for which the cookies and the data collected through them are used.

Purposes of Data Collection

ICG collects personal data through our sites or via third parties’ facilitated software to provide, customize and improve the functionality of the site, to provide you e-mail alerts, access to webcasts or other services, fulfil sample requests or contractual obligations, and to communicate with you via phone, fax, standard mail, and/or e-mail. By providing this information, you consent to such collection and use of the provided data. If you send a request but choose not to be added to the ICG mailing list, we will only contact you for matters pertaining to your request(s).

Sharing Personal Data

ICG may share your personal data:

  • with your consent;
  • to comply with relevant laws, regulatory requirements and to respond to lawful requests, court order and legal process;
  • to protect and defend the rights or property of us or third parties, including enforcing agreements, policies and terms of use;
  • in an emergency, including to protect the safety of our employees or any person;
  • in connection with investigating and preventing fraud; and
  • for purposes of a business deal involving sale or transfer of all or part of our business or assets (e.g. merger, financing, acquisition, bankruptcy transaction or proceeding).
  • ICG also shares your personal data with our affiliates, agents, contractors, and service providers in order to assist us in conducting our business.


No data transmission over the internet or any wireless network can be guaranteed to be 100% secured. As a result, while ICG strives to protect your personal data through implementation of security measures, ICG cannot warrant the security of any information you transmit to ICG.

Information Storage and International Transfers

ICG and its affiliates and service providers process and store your personal data on servers around the world, including in the United States.

Visiting the Site

Visiting our site is voluntary. If you do not want us to collect and process your personal data, you are advised not to visit this site. If you choose to do so, you should not provide any confidential information to ICG through this site, and ICG shall take no responsibility whatsoever as to possible damages users might suffer in that respect.


If you have any questions about this privacy statement please contact us on

Cookies Policy

ICG use cookies on websites we operate. Cookies are small files of information, stored on your computer that enable the analysis of website use. The cookies used on our web servers are mostly session cookies which are automatically deleted from your hard drive once the browser session has come to an end. Other cookies reside on your computer system and help us to recognize your computer when you next visit our sites (permanent cookies). This information is used to assess your use of the website, to compile reports about website activity for website operators and to provide other services relating to website activity and internet usage.

Cookies help to improve our websites and to deliver a better and more personalized service:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customize our websites according to your individual interests.
  • To speed up your searches.
  • To recognize you when you return to our websites.

You can prevent the storage of cookies by changing your browser settings, though in this case you may not be able to use all the features on our websites. By using an ICG website, you consent to the processing of data collected about you in the manner and for the purposes set out above. Information on deleting or controlling cookies is available at